Market Less, Matter More: Reaching the Right Customers

It’s a hard truth for many companies to hear: your audience isn’t everyone. It can be tempting for brand advocates to cast a wide net, using tactics like large programmatic ad buys and broad brand activations, to reach as many potential brand loyalists as possible. But industry research continues to demonstrate the value of the right audience over the largest audience.

For many organizations, a limited budget can feel like an insurmountable obstacle on the path toward growth, but here at Leap, we’ve found that budget constraints can, in fact, lead to a more focused, targeted marketing strategy that can help your business scale, while preserving valuable resources along the way. With a targeted marketing strategy, you can spend less and achieve more by focusing your efforts on those most likely to convert.

may blog image 1

Leveraging audience research tools, using bold messaging, finding a creative media strategy, and optimizing the channels you already own can set you on a path toward brand growth that also allows you to pivot with the ever-changing marketing landscape. Our clients at Leap have found that this well-rounded, organic approach helps their brands market less and matter more. 

Precision Beats Scale

Determining the right channels to reach your audience can be daunting when the options are seemingly limitless. For many brands, programmatic ad buys offer a quick solution for marketing en masse to reach a broad audience efficiently. But recent research shows that programmatic advertising is plagued with inaccuracies, like mismatched ad targeting and incomplete data, that can lead to high cost for low return; in other words, time-efficient isn’t always cost-effective. For example, a recent survey by Adlook found examples of data providers in programmatic ad markets missing basic targeting demographics, such as when 67% of targeted “parents” turned out not to have children.

As consumers continue to reclaim control of their personal data, removing cookies from desktops and trackers on mobile devices, accurately identifying targeted audiences becomes more challenging and harder to scale. So while paying for a larger audience at a lower price point may seem like an appealing option in the short term, recent research from Truthset found that smaller, better-validated audience data sets can deliver ROI of $1.56 per dollar spent vs. $0.67 for the larger, least validated data sets.

may blog image 4

With this potential risk in mind, it’s become essential for organizations with limited media budgets to hyper-focus on the most relevant audience segments rather than trying to reach everyone. However, finding the right audience begins with research to help you answer the questions: Who are they? What platforms do they use? What are they searching for? What content are they engaging with?

Investing in audience research tools or partnering with agencies like Leap, which can facilitate the process, will give you data-backed insights into your customers’ interests, behaviors, demographics, and online habits. Once you understand them, you can craft messaging that resonates and select channels that deliver.

Start With What You Own

If programmatic isn’t the best option for your budget, then where do you start? Most likely, it’s with channels you’re already using but perhaps aren’t maximizing, and could, with little to no cost:

may blog image 3

Remember, though, that every cost-effective media strategy built around organic or earned media starts with a story worth telling. Bold, creative messaging that conveys your brand’s purpose and relevance to your audience can help your brand get noticed (and happens to be one of our specialties here at Leap).

Think of your ads or branded content not as interruptions, but as moments of connection by tapping into the values your audience holds. Whether through humor, heart, or inspiration, the goal is to break through the scroll and make people care. Great creative doesn’t just sell – it builds relationships.

Continual Optimization Is Key

Once your messaging and strategy are in place, it’s essential to continue measuring and adjusting to maximize the impact of a limited budget. A winning campaign isn’t set-it-and-forget-it, so don’t be afraid to test and learn.

Identifying the KPIs that best align with the goals of your campaign can help you track what’s working (and what’s not), whether you’re measuring awareness, performance, or engagement. A/B testing is a great way to determine which creative or messaging most resonates with your audience, and adjusting your campaign to use the winning creative can prevent you from spending valuable dollars on creative that doesn’t convert.

may blog image 4

Equally as important, especially for brands that might not be able to afford comprehensive analytics tools, is the qualitative data gathered from your audience. Comments, feedback, and shares can tell you a lot about how your message is landing and provide directional insight into where you should focus your campaign efforts and resources.

Real Strategies, Real Results

Ultimately, your brand doesn’t need a million-dollar media budget to make an impact. You need a clear vision, a smart strategy, and a willingness to focus on what truly matters. We’ve worked with clients across industries who have seen real results by embracing a scrappy, audience-first mindset.

may blog image 4

If you want to market less and matter more, it starts with truly understanding your audience, choosing smart, cost-effective channels, and delivering creative that connects. Our unique structure at Leap makes us a nimble and cost-effective partner in that process, with specialty agencies that can provide the expertise you need to help with each step. Contact us today to put your budget to work for your brand.